How-To: Update Your Cloud RADIUS Subscription Payment Method in EZRADIUS
If you need to update your payment method for your EZRADIUS Cloud RADIUS subscription, you can follow these steps to update your payment method.
Once you have registered the application in your tenant and selected a plan, you can manage your subscription in the EZRADIUS portal. In this page we will go through how to manage your subscription in EZRADIUS.
Go to your EZRADIUS portal.
Click on Settings.

In the settings page you can:
EZRADIUS supports three role-based access control (RBAC) roles for managing your subscription in a least-privilege manner. Make sure to only assign the necessary roles to users based on their responsibilities.
To manage Owners, Network Administrators, and Log Readers, enter the email addresses or Entra ID groups of the user you want to add and once you are done click “Save changes” on the top right.
EZRADIUS can send your RADIUS logs to your SIEM for monitoring and alerting. We support multiple SIEM providers including Azure Sentinel, CrowdStrike Falcon LogScale, Splunk, and others. To configure your SIEM, follow the steps in this guide.
To cancel your subscription, click on the “Cancel Subscription” button on the top right of the Settings page. This will cancel your subscription and you will no longer be billed for the service. If you are canceling your subscription we would appreciate your feedback on why you are canceling. Feel free to reach out to your Keytos contact to provide feedback.
If you need to update your payment method for your EZRADIUS Cloud RADIUS subscription, you can follow these steps to update your payment method.
If you deleted your cloud radius subscription by mistake or would like to move it to a new subscription, you can follow these steps to transfer your policies to a new subscription.