How to Factory Reset Yubikey and FIDO2 Keys for Entra CBA

Overview - Factory Reset Your Yubikey

Resetting your Yubikey will remove all of your Yubikey identities and you will need to re-enroll your Yubikey with EZCMS and any other identity provider you use.

If you forget your Yubikey pin or block your yubikey with multiple failed attempts, EZCMS allows you to factory reset your key and request a new identity.

How To Reset YubiKey in EZCMS (EZSmartCard)

  1. Open your EZCMS tool.
  2. Plug in the smart card you want to reset.
  3. Select the “Reset Security Token” Page.
  4. Select the Hardware Token you want to you want to factory reset. How to Reset Yubikey
  5. Enter your new PIN.
  6. Confirm your PIN.
  7. Press “Next” to reset your Yubikey. Reset All Yubikey identities
  8. Follow the instructions on the screen to complete the reset.