Keytos Frequently Asked Questions

About the Company

When Was Keytos Founded?

Keytos was founded by Marcos Flegmann and Igal Flegmann, two brothers who had a shared vision of creating tools that would help organizations improve their security in a stress-free way.

They recognized that the problem with current security vulnerabilities wasn’t the lack of security protocols, but rather the complexity of following best practices. With more than 9 years of experience creating PKI (Public Key Infrastructure) and identity tools at Microsoft they were well-equipped to tackle this problem. They took their learnings from being world-class athletes and have made trust, persistence, and teamwork Keytos’s core values. These values have created a cohesive and high-performing team that, in a short time, has revolutionized the PKI and identity space.

What Is Keytos’s Mission?

Keytos’ mission has been to revolutionize the Identity Management and PKI industry by creating cryptographic tools that allow you to go passwordless by making security transparent to the user.

Where is Keytos Located?

Keytos is headquartered in Boston, Massachusetts, USA with employees distributed around the world. Our global presence allows us to provide 24/7 support and services to our customers, ensuring that we can meet their needs no matter where they are located.

With dedicated instances for Australia and Europe, we ensure that our customers can comply with local data residency and regulatory requirements while benefiting from our cutting-edge PKI and identity management solutions. We also meet our customers where they are, being the first cloud RADIUS provider in Latin America and South Africa.

What Products Does Keytos Offer?

Keytos offers a range of products designed to enhance security and simplify identity management:

• EZCA - Cloud PKI: EZCA is the first PKIaaS designed to make SSL certificate management transparent to the user by integrating with many Azure services.
• EZRADIUS - Cloud RADIUS: EZRADIUS is a cloud-based RADIUS service that allows you to move your network authentication to the cloud, supporting EAP-TLS for passwordless authentication.
• EZSSH - Zero Trust SSH: EZSSH uses SSH Certificates to create short-term access keys that grant just-in-time access to your resources while creating an audit log that can be traced back to the user and their actions.
• EZCMS - Passwordless Onboarding: EZCMS is the first truly self-service and passwordless onboarding experience saves you money while securing your organization with passwordless identities.
• EZMonitor: EZMonitor gives you full visibility into your SSL certificates and it is one of the few SSL monitoring tools recommended by Google to monitor all your SSL certificates.

Why Keytos?

Why Should I Choose Keytos?

Over the last 20+ years organizations have spent time and money securing your Active Directory Identity. As a Microsoft partner, our tools do not try to replace your existing Azure AD credential, instead we enhance it to enable you to go fully passwordless.

• Central Management Reduces Your Risk Exposure: The Keytos toolset enables you to extend your security policies and tools such as conditional access, SIEM (Security Information and Event Management) monitoring, and automation to the hard-to-reach yet critical security tasks such as SSH access management, SSL certificate management, and user bootstrapping.

• Better User Experience: A major goal for the Keytos team is to make the secure way more convenient than the unsecure way. We prioritize customer experience by simplifying the user journey and automating repeating tasks. This approach has saved our customers thousands of engineering hours.

• Meet Your Compliance Requirements: Our team of security experts have designed our toolset to enable your organization to meet and exceed the strictest compliance requirements from Government requirements such as FedRAMP and Executive order 14028, to industry specific requirements such as HIPAA or even the industry wide requirements such as SOC 2 and PCI compliance.

Why Is Keytos More Cost Effective Than Other Solutions?

Keytos products were designed from the ground up to be cloud-native solutions that leverage modern cloud architectures. This allows us to provide our services at a fraction of the cost of traditional on-premises solutions. By eliminating the need for expensive hardware and maintenance, we can pass the savings on to our customers. Additionally, our pay-as-you-go pricing model allows organizations to only pay for what they use, making it a cost-effective solution for businesses of all sizes.

Can you Share Keytos Case Studies or References to Current Customers?

Because Keytos tools are core to our customers’ security posture, we do not share case studies or references. However, feel free to ask your colleagues or peers in the industry about Keytos. We are sure a lot of them are using our tools to secure their organizations.

Billing and Subscriptions

Does Keytos Offer a Free Trial?

Yes, Keytos offers a free trial for all of its products. You can sign up for a free trial on our website, and you will have access to all the features and functionality of the product during the trial period. This allows you to test the product and see how it can benefit your organization before making a purchase decision.

Are There any Long Term Commitments?

No, Keytos products are offered on a subscription basis with no long-term commitments required. Customers can choose to subscribe on a monthly or annual basis, and they can cancel their subscription at any time without incurring any penalties or fees. This flexibility allows organizations to adapt their usage of Keytos products based on their changing needs and requirements.

Partnerships and Integrations

Do I Need an Entra ID Tenant to Use Keytos?

Yes, an Entra ID (formerly Azure AD) tenant is required to use Keytos products. Keytos products are designed to integrate seamlessly with Entra ID, leveraging its identity management capabilities to provide secure and passwordless authentication solutions. By using Entra ID as the identity provider, Keytos products can enhance your organization’s security posture while simplifying user management and access control.

Does Keytos Integrate with Other Identity Providers?

Not yet, Keytos products are designed to work specifically with Entra ID (formerly Azure AD) as the identity provider. We do not currently support other identity providers such as Okta, Ping Identity, or others. However, we are constantly exploring new integrations and partnerships to expand our offerings and provide more options for our customers. If you have a specific identity provider in mind, please reach out to our sales team to discuss potential future integrations.

Compliance

Is Keytos SOC2 / ISO 27001 Compliant?

Yes, Keytos is SOC 2 Type II compliant and ISO 27001 certified. We take security and compliance seriously, and we have implemented robust security controls and processes to ensure that our products and services meet the highest standards of security and compliance. Our SOC 2 Type II report and ISO 27001 certification demonstrate our commitment to protecting our customers’ data and ensuring the integrity of our systems.

Support

Is Support Included or Sold Separately?

Basic support is included with all Keytos products. This includes access to our knowledge base, email support, and questions about our tooling. For customers that require a higher level of support, or deployment assistance, we offer professional services that can be purchased separately.

How can I get the SOC2 Type II Report or ISO 27001 Certificate for Keytos?

As a security company we understand the importance of transparency and trust when it comes to security and compliance. If you are a Keytos customer and would like to obtain a copy of our SOC 2 Type II report or ISO 27001 certificate, please login your product portal and go to the Trust Center page. From there you can download the reports directly. If you are not a customer yet, please reach out to our sales team and they will be happy to provide you with the necessary documentation.