How-To: Install a Certificate Wi-Fi Profile on Unmanaged macOS

Apple devices require a Work or School network Wi-Fi profile to connect to your network. This guide will take you step by step on how to install a Wi-Fi profile on MacOS.

Overview - Wi-Fi Profiles for Unmanaged macOS Devices with EZRADIUS

If your organization has enabled self-service Wi-Fi profiles, you can create your own Wi-Fi profile for your Apple devices. There are three ways to obtain them: EZRADIUS sent you an email with the profile, you downloaded the profile from the EZRADIUS portal, or request an email with your profile from the EZRADIUS portal.

Step-by-Step Guide - How to Install a Wi-Fi Profile on macOS

Follow the steps below to install a Wi-Fi profile on your macOS device.

Step 1 - How to Download Your macOS Wi-Fi Profile

The first step is to download your Wi-Fi profile from either the email sent by EZRADIUS or from the EZRADIUS portal.

How to Request an Email with your Wi-Fi Profile from the EZRADIUS Portal

If you haven’t received an email with your Wi-Fi profile, you can request an email with your profile from the EZRADIUS portal.

Your administrator must have enabled self-service profile distribution in EZRADIUS for you to request an email with your Wi-Fi profile. If it is not enabled, ask them to email you the profile directly.

  1. Go to the EZRADIUS portal (this URL will be provided by your organization).

  2. From the left-hand menu, click on the WiFi Profiles button.

    Request Profile from EZRADIUS Portal

  3. If your organization has multiple profiles available, select the profile you want to request.

    Select Profile to Request from EZRADIUS Portal

  4. Under Mac/iOS, click on the Email Profile button.

    Send Email with EAP-TLS Wifi Profile from EZRADIUS Portal to iOS and iPad Devices

  5. An email will be sent to your registered email address with the Wi-Fi profile attached.

How to Download Your Wi-Fi Profile from Email

If you received an email from EZRADIUS with your profile, follow these steps to install the profile on your Apple device:

  1. Open the email from EZRADIUS on your Mac.

  2. Save the profile.mobileconfig attachment to your device.

    Email with EAP-TLS Profile from EZRADIUS for MacOS and iOS

How to Directly Download a Wi-Fi Profile from the EZRADIUS Portal

You can also directly download your Wi-Fi profile from the EZRADIUS portal.

  1. In the device you want to install the profile, open your browser and go to the EZRADIUS portal (this URL will be provided by your organization).

  2. Click on the ‘WiFi Profiles’ button.

    Request Profile from EZRADIUS Portal

    Request Profile from EZRADIUS Portal

  3. If your organization has multiple profiles available, select the profile you want to download.

    Select Profile to Request from EZRADIUS Portal

  4. Click on the ‘Download’ button.

    Download EAP-TLS Profile for iOS and iPad

Step 2 - How to Install a Wi-Fi Profile on macOS

Once you have downloaded your Wi-Fi profile, you can proceed to install it on your Mac.

  1. Open the Finder app on your Mac and go to the Downloads folder (or the folder where you saved the profile).

  2. Click on the profile.mobileconfig file.

    How to Enable Profile For Wi-Fi on Mac

  3. A notification will appear on the top right of your screen. Click on it to open the profile installation window.

    Allow Profile Installation on Mac

  4. If you missed the notification, you can open the System Settings app and go to General > Device Management.

  5. Double-click on the profile you just downloaded to open the installation window.

    Install Wi-Fi Profile on Mac

  6. Click on the Install button on the pop-up.

    Install Wi-Fi Profile on Mac

  7. Click Install again.

    Install Wi-Fi Profile on Mac

  8. Enter your Mac password and click OK.

    Install Wi-Fi Profile on Mac

  9. Done! Your device should now connect to the Wi-Fi network automatically.