How-To: Troubleshoot Azure Key Vault Certificate Issues

How to Delete Azure Key Vault Pending CSR

If you are on this page you, got an email of a very rare error: EZCA created a CSR in your Azure Key Vault to request a certificate on your behalf, something happened and EZCA was not able to remove this request from your key vault. This causes the Key Vault to stay in a pending state blocking the issuance of new Certificates for that specific certificate, Fortunately it is very easy to fix just follow these steps:

1. Login to the Azure portal.
2. Navigate to your Key Vault.
3. Navigate to your certificate.
4. Click on certificate operations.
5. Click on delete.

How to Merge Key Vault Certificate

If you are on this page you got an email of a very rare error: EZCA created a certificate for you but was not able to add it to your Azure Key Vault. Fortunately it is very easy to fix just follow these steps:

1. Login to the Azure portal.
2. Navigate to your Key Vault.
3. Navigate to your certificate.
4. Click on certificate operations.
5. Click on merge signed request.
6. Select the created certificate and upload it.