How-To: Restore Access to an Orphaned Domain
If a domain owner leaves your organization without transferring domain ownership, the domain becomes orphaned. This guide provides steps to restore access to an orphaned domain in EZCA.
To help you run your PKI at scale, domain owners must be set in order to request SSL Certificates. This enables PKI administrators to keep a record of domain ownership, while allowing domain owners to manage approved users or applications that can request certificates for that domain.
A domain must be registered in EZCA before SSL certificates can be requested for that domain. Follow these steps to register a domain:
Go to your EZCA portal, such as https://portal.ezca.io.
From the left-hand menu, navigate to My Domains.
Click Register Domain.
From the Issuing CA dropdown, select the CA that will issue certificates for this domain.
In the Domain field, enter the domain name or IP address you want to register, such as app.example.com.
Under Domain Owners, search for and add the users or groups who are responsible for this domain. Domain Owners can change the domain and manage who can request certificates for it, but they can’t request certificates themselves unless you also add them in one of the next two fields. Applications can’t be Domain Owners.
Under Domain Certificate Administrators, search for and add the users, groups, or service principals that can request and revoke certificates for this domain. You must add at least one.
(optional) Under Domain Requesters, add the users, groups, or service principals that can request certificates for this domain but can’t revoke them.
Click Register Domain.
Now that the domain is registered, create your first certificate.
If domain registration approval is set in CA, a domain creation request will be sent to the approvers for them to approve. Dual key approval is enforced, meaning that if you are an approver, someone else will have to approve your request.
If a domain owner leaves your organization without transferring domain ownership, the domain becomes orphaned. This guide provides steps to restore access to an orphaned domain in EZCA.