Connect to Work or School Wi-Fi on Android with Keytos Connect

Learn how to install your workplace or school Wi-Fi profiles on Android with Keytos Connect, connect without a shared password, troubleshoot issues, and remove profiles.

Connect to Work or School Wi-Fi on Android with Keytos Connect

If your workplace or school allows personal and bring-your-own-devices (BYOD) to connect to their Wi-Fi network, Keytos Connect simplifies the process and makes it as easy as just a few clicks to get connected.

Simply download Keytos Connect for Android, sign in, and you’ll be up and running in no time. Keytos Connect will automatically detect the Wi-Fi network and configure your device to connect securely without the need for any manual configuration.

How to Connect to Work or School Wi-Fi on Android with Keytos Connect - Step-by-Step Guide

The following steps will walk you through how to use the Keytos Connect application for Android and connect to your workplace or school Wi-Fi network:

Step 1: How to Install and Sign In to Keytos Connect

If you haven’t already, install Keytos Connect on your Android device and sign in with your work or school account.

Step 2: How to Install Your Wi-Fi Profiles on Android

Once you’re signed in to Keytos Connect, you can install your available Wi-Fi profiles.

  1. Open Keytos Connect and sign in.

  2. The first time you sign in, Keytos Connect begins the Wi-Fi profile installation. Click Begin to start the installation process. If it doesn’t start, look for Install your Wi-Fi profile under Recommended actions on the Identity management page, and click Install.

    Upon first launch Keytos Connect will guide you through the profile installation process.

  3. Keytos Connect will guide you through the process of installing the Wi-Fi profiles containing the certificates and Wi-Fi configuration required to connect.

  4. After granting the permission to suggest Wi-Fi networks, the application will install all your available Wi-Fi profiles and return you to the dashboard.

Step 3: How to Connect to Your Workplace or School Wi-Fi on Android

Now that you have installed your Wi-Fi profile(s), you can connect to your workplace or school Wi-Fi. If your Wi-Fi network is configured to auto-connect, you should automatically connect to the network. If the network is not configured to connect automatically, you can:

  1. Open Settings and navigate to Connections > Wi-Fi.
  2. Refresh the Wi-Fi page. You may have to wait up to 15 seconds for the Wi-Fi network to appear.
  3. Find the Wi-Fi network provided by your workplace or school and click to connect.
  4. Done! You should now be connected to your workplace or school Wi-Fi network.

How to Troubleshoot a Failed Wi-Fi Connection on Android After Configuring Keytos Connect

Having trouble signing in? See how to troubleshoot signing in to Keytos Connect.

Failed to Install Wi-Fi Profiles Using Keytos Connect on Android

If Keytos Connect failed to install the Wi-Fi profile during initial onboarding start by verifying the following:

  • Make sure your device isn’t managed by another Mobile Device Management (MDM) platform such as Microsoft Intune. If both try to apply the same certificates or Wi-Fi profile they can conflict and cause unexpected results.
  • Make sure you accept the Suggested Wi-Fi Network permission. If you dismissed or denied the permission prompt, you can enable it in your device settings under Settings > Apps > Keytos Connect > Permissions > Suggested Wi-Fi Network.

If you’ve verified the above steps and still cannot complete the Wi-Fi profile installation, consult your workplace or school’s IT team.

Failed to Connect to Wi-Fi Network on Android

If you’ve successfully installed your workplace or school’s Wi-Fi profiles and cannot connect to the Wi-Fi network, verify the following:

  • Make sure Wi-Fi is enabled on your device.
  • Make sure you’re connecting to the correct Wi-Fi profile and SSID. The Keytos Connect homepage will show you which networks are configured on your device.
  • Try removing and reinstalling the Wi-Fi profile.

If you’ve verified the above steps and still cannot connect to Wi-Fi, consult your workplace or school’s IT team.

How To Uninstall a Wi-Fi Profile in Keytos Connect on Android

If you no longer need to connect to your workplace or school Wi-Fi or need to attempt a reinstallation, follow these steps:

How To Remove a Wi-Fi Profile in the Keytos Connect Application

To uninstall a Wi-Fi profile in the Keytos Connect application:

  1. Open the Keytos Connect application.
  2. Click the three-dots icon (⁝) next to the Wi-Fi profile name that you want to remove.
  3. Select Remove Profile to delete your Wi-Fi profile.
  4. Keytos Connect will automatically delete all the previously installed certificates and network profile.